Uptown Aces Casino

Uptown Aces is an online casino using Real Time Gaming software which went live in 2012. Several complaints from users were registered regarding the withdrawal times of the online casino and some disputes went on unresolved. Caution is advised when playing at this online casino.

Casino Games

As mentioned, Real Time Gaming provides the casino games for Uptown Aces and these can be played by download or by Instant Play. The tacky design with neon lights from the website continues to the casino lobby and the instant version doesn’t feature all of the games that can be found by downloading the app. The gaming offer is mostly made out of outdated slots which don’t really have much to offer when it comes to features and graphics. Several table games make their way through but the selection is limited. Video poker games only come in one style and an update would go a long way.

Casino Promotions

Uptown Aces prides itself on its massive welcome bonus and while the amount is indeed impressive, the way the bonus is granted makes it not so appealing. The biggest percentage is on the first deposit but this offer also has higher wagering requirements for the total amount. After the initial transaction, the bonus percentage drops significantly and becomes just another standard casino offer. In addition, the package is limited only to slots and some specialty games. The general lack of other promotions will make itself noticed fast for regular players.

Casino Banking

The cashier only has a handful of payment methods and only some of them can be used to withdraw money from the account. US players will have a hard time cashing out.

Casino Support

Uptown Aces has a customer support service that can be contacted by live chat, email, phone, live chat and Skype. While it is available 24/7, it can take some time for a representative to answer or get back to you.